Legal
Privacy Policy
Effective August 6, 2026. This policy explains how Lotable handles customer, account, payment, property, and product-usage information.
Information we collect
We collect information you provide, including your name, email, property selection, parcel number, intended project, account profile, notes, saved roadmap outcomes, and customer-submitted listing evidence. Payment providers process payment details; Lotable receives transaction identifiers and payment status rather than full card numbers.
How we use information
We use information to create and deliver reports, operate dashboards, save progress, support customers, prevent fraud, improve data quality, measure product performance, and comply with law. Property research may be sent to government or third-party data services to retrieve the requested parcel evidence.
Storage and service providers
Customer workspaces, report records, and access controls are stored in Lotable’s hosted systems. Reports may be stored in secure object storage. Lotable also uses service providers for payments, automation, customer data operations, email delivery, authentication, analytics, and property research.
Analytics and cookies
Lotable uses essential session storage and analytics technologies to keep users signed in, understand site performance, and measure actions such as property searches and checkout starts. Browser or account settings may provide controls for nonessential analytics.
Sharing and retention
We do not sell personal information. We share information with service providers only as needed to operate Lotable, complete a customer request, protect the service, or comply with law. Purchased reports and saved progress may be retained until the customer deletes them or requests deletion, subject to legal, financial, security, and backup requirements.
Your choices
You may request access, correction, export, or deletion of your account information by contacting hello@trylotable.com. Some transaction records may be retained where legally required. Replacing or suspending a private link can prevent future access through that link.